Onsite Support
Remote and Onsite IT Support to avoid cyberattacks and errors.
JULTEK
Remote and Onsite IT Support
Jultek gives you the necessary and on-time assistance without having to pay extra. We offer remote and onsite IT support to mitigate 100 per cent of inconveniences according to the needs of each situation. To ensure the security of your business, it is vital to have both types of support.
When a system that has only remote support suffers an intrusion, the remote support team will run a diagnostic to identify vulnerabilities. Then, it closes any gaps created to prevent an attack. If the onsite system is attacked successfully, with a downtime, the threat is eliminated. The objective is to combine both to prevent and minimize downtime without extra charges.
Advantages of having remote and onsite IT Support
Prevention of attacks
Vulnerability gaps are closed before an attack is successful. We offer continuous remote support to identify vulnerabilities, update systems and patching to prevent cyberattacks.
Increase the activity time of your business
When incidents such as attacks occur, it is common for many companies that do not have both remote and onsite support to waste a lot of time waiting for an expert to provide a solution. Your business deserves better than that. If your goal is to evolve and grow your business, it is vital to have proactive support and site visits to ensure the health of your processes and reduce downtime.
Updates integration
When you use IT systems, you must be aware that these need to be updated continuously. If you are not updated, you could end up with obsolete and vulnerable software. By having our continuous support, we ensure that your software and hardware are kept up to date, thus preventing cybercriminals from entering through the main door.
Reduction of costs
At Jultek, we believe in a comprehensive support solution. Many support services providers charge extra for onsite support. We combine remote and onsite IT support in our administrative services.
Our support work teams:
- Offer excellent and timely solutions
- Love helping people
- Maintain proactive communication so that they are always in tune with your processes and objectives
- Are specialized in specific industries
- Offer different methods to get in touch with the support service
- Are dedicated to registering, prioritizing and scheduling support requests to cover all your needs in the most appropriate way
- Innovate to improve user and customer experience
